Best Buy Case Analysis

outstrip Buy Mission Statement: Our formula is b atomic number 18(a): were a growth come with foc rehearsed on recreateter solving the unmet needs of our customers-and we rely on our employees to play those puzzles. Thanks for stopping. Revision of accusation line of reasoning: Our mission is to strive to exceed our customers expectations by providing low cost, lineament electronics. We atomic number 18 dedicated to providing the best, most reli adequate to(p) technology in the sell industry. Our success depends on the satisfaction of our customers and we are commit to fine-looking them the ultimate shopping experience. SWOT Analysis Strengths: 1. Stores are clean and hale designed. Aisles are open and clutter-free which makes it comfortable for customers to shop. The lightness is fantastic, making it easy to see products clearly. 2. Great service compared to competitors who help their customers. 3. Widely recognized name and reputation. Customer s know the name Best Buy and partner it with great service. 4. Recognized by the Ethisphere be as wiz of the Worlds Most good Companies for 2010. Weaknesses: 1. There is sometimes a staffing shortage. The company cant provide customers with the level of service that they expect when they visit the remembering if there arent adequacy employees to go around.

There should be more than enough employees on weekends and during holidays to take care of the customer. 2. The buy- bet on program is giving a lot of customers the public opinion that they are being taken advantage of. Consumers pay $9.99 to $69.99 for the guess of Best Buy buying ! indorse the item when you need to trade it in. Items (with the exception of certain TVs) must(prenominal) be traded in inside two years in order to get something back on it. non solely that, Best Buy is able to turn around and use those items to refurbish and resell or Geek Squad exit use the parts for repairs. Not impressive. 3. Free workshops for new and prospective tablet owners but what well-nigh the other...If you want to get a full essay, order it on our website: OrderCustomPaper.com

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