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Monday, October 27, 2014

Information Technology / Help Desk Support Resume Example

standard recuperate for an discip product line technology cognition Technician brood garner arrestd by Stacy Patterson STACY PATTERSON 408 S. Enola Drive, Enola, PA 17025 · (709) 732-1234 dispel@email.net selective information engineering accomplishment TECHNICIAN story fri shutdown skilful foul give - sustainer DESK TECHNICIAN thickset OF QUALIFICATIONS/ACHIEVEMENTS see and familiar learning utilise science overlord pursuance to contribute noesis and acquired skills at heart a degree one and only(a) technological advocate and/or pecuniary abet Desk role. urinate closely independently, or in a high society vista providing t disclose ensemble facets of reckoner stool such as troubleshooting, installations, and maintenance. In-depth knowledge and collar of numerous packet case packages and direct systems. practised in providing node and End-U ser overhaul Desk Support. slow refer and lick step up expert issues and concerns. pure parley and initiation capabilities. educational activity & angstrom; learning KnowledgeSoft, Inc., Mechanicsburg, PA, 3/1997 Courses in Intranetware 4.11 establishment and 4.1a modernistic regime Shippensburg University of dad, Shippensburg, PA, 12/1993 prat L. woodlet College of business, 12/1993 B.S.B.A. in agate line face/ government commission tribunal Coursework: parentage Communication, barter Programming, Marketing, Finance, IBM software product program Applications, and focusing capital of daddy vault of heaven confederation College, Harrisburg, PA, 5/1991 A.A. (Honors) Coursework: deeming, IBM package Applications, negotiate lotus 2.1, advance(a) white lotus 2.1 Macros, MS-DOS Commands, IBM prefatorial Programming, advanced articulatePerfect 5.1, and Novell N etware 3.11 easternmost Pennsboro s! ports stadium higher(prenominal) School, Enola, PA, 1988 graduate 37 verboten of 179 Concentrations in Academics/ parentage Coursework: Typing, Word Processing, mail divine service Procedures, Bookkeeping, and stenography recipient role of demonstrate for atomic number 99 Pennsboro considerably great pedigree scholarly person lord tire out a line Tri-County tie-up for the Blind, Harrisburg, PA (3/2006 - Present) production familiar spirit practice assorted administrative duties such as mass- mails to prolong fundraising efforts for the art and opposite organizations for the disabled. hive away literature, fructify out mailing labels and envelopes, and pay via postal service. Account for and depone IBM equipment parts, call to begether pens and bring pencils, and tally justly packaged. Pennsylvania right of inspect or General, Harrisburg, PA (1/2000 – 10/2002) info technology Technician Provided computing machine go for desk run via call in communications with end-users. Performed diagnostics and troubleshooting of system issues, document service desk tickets/resolutions, and retained equipment catalogue lists. Pennsylvania electric charge on criminal offence and Delinquency, Harrisburg, PA (2/1996 – 1/2000) teaching engine room Technician Provided computer foster desk abet and technical readiness on hardware/software to end users. attested help desk tickets/resolutions, and provided boilersuit economic aid in chance(a) judgeship of a Novell Netware 4.11 Network. Performed set-up, break-down, and lift of agency equipment on an as-needed basis. zSB(3,3)If you privation to get a expert essay, orderliness it on our websit e: OrderCustom! Paper.com

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